Shipping

Please note that due to COVID-19, you may expect extra delay on the processing and shipping of your order.

Right after you've placed your order, you will receive a confirmation email.

All our posters are printed on demand in order to ensure great quality, minimize waste, and be environmentally conscious. Therefore, poster orders take 3-4 business days to be processed before being shipped out. Orders for all in-stock frames are processed within 1-2 days before being shipped out.

When we’ve packaged your order and it leaves our warehouse, we notify you by email and give you the tracking number. Please note that once your order is processed, we cannot change or cancel your order, nor reroute it to a new address.

Once the order has been processed, your order is shipped. It will takes approximately 2-4 business days to get to you.

Please add 2-3 business days for shipments to Alaska, Hawaii, Puerto Rico, military bases and the Virgin Islands. Shipping time cannot be guaranteed at peak periods.

For orders to Canada and the US, we charge a flat rate of $9.95. Note that we offer free shipping for all orders over $50.

International orders

We currently offer frames, poster hangers, picture mats and letter boards only to customers in Canada and the USA since the bulkiness and weight of these items make it too costly to ship internationally.

International orders are shipped and take 7 to 12 business days to arrive. Delays for international orders can, of course, vary from country to country.

For international orders, we charge a flat rate of $15. We also offer FREE shipping for international orders over $100. Note that you will be responsible for all duties and taxes charged to you at delivery. Unfortunately, we are unable to supply estimated duties, taxes, and customs charges as this information will vary by country.

Please note that if your order is refused at customs, you will be held responsible for charges incurred in shipping the package. If your order is returned to us because you did not collect it at the carrier’s office or at the post office, the package will be returned to us and you will be charged a shipping and handling fee of $25.

Should you have any other questions, please contact us at support@swagpromo.com